Import Instruction Form – Standard

OSS Import Instruction - Standard Form

Step 1 of 5

It is important all sections of this form are completed in full and signed at the bottom to help us prepare for the best outcome on delivery day.
Client First Name*
Client Last Name*
OSS Reference Number
Please enter your Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Nearest Cross Street
Phone*
Email
Alternative Contact Person - Name
Alternative Contact Person - Phone Number
Please nominate desired delivery date and any dates you will not be available to accept delivery. Please be aware clearance of your shipment will take approx. 10 days from vessel ETA date. Deliveries are conducted Monday to Friday between 7.00 am to 2.30 pm. Please advise if storage of your shipment is required.
Will Standard Unpacking be required at the time of delivery?*
What is a Standard Unpack? - Standard delivery/unpack service, if included in your removal contract, is where OSS will unpack the contents of your removalists packed cartons on to flat surfaces, such as tables, kitchen benches, desks etc. We are not able to unpack to floors due to workplace health and safety issues. We are also unable to unpack into cupboards/wardrobes etc, however if you require this level of service where you would like the contents of your boxes/packages placed into your cupboards/wardrobes etc then please enquire about valet unpacking services for an additional cost. Furniture will be unwrapped and placed in accordance with your instructions only once and includes basic assembly work (this excludes flat pack and Ikea style furniture). The used removalist cartons and wrapping that has been unpacked/unwrapped, will be removed on day of delivery. All remaining debris from your removal not removed on delivery date can be collected with a minimum collection booking fee of $95 and this will only take place when we are in your area. (Please note: If valet unpack service is required, please select from the optional Services listed below).
- Yes
- No
OPTIONAL SERVICES - PLEASE CONTACT ME WITH FURTHER DETAILS REGARDING THE FOLLOWING:
- Valet Unpack Service (A comprehensive unpack service into cupboards, or clothes into wardrobes etc).
- Foreign Exchange
- Short/Long Term Storage (OSS Offer both long and short Term storage in our purpose built facilities)
- Handy Man Service

Further Information
Is there any further information that can be provided in order to provide a smooth removal eg. Clearway or other parking restrictions, non availability of exclusive elevator for high rise, building manager site restrictions or impediments for large removal vehicles any large or oversized items that may require special handling? NB: If any false or misleading information is provided and additional fees are incurred as a result, these will be billed to your account

Locked Items (click + to add additional Items to the list)

Locked items may need to be opened for inspection by customs and quarantine. To avoid additional charges and delay in clearance of your shipment you must provide keys and / or combinations prior to the initial inspection. (When posting keys please affix firmly to a piece of cardboard.)

Description of Item	Combination / Key

Lock Breaking Authority*
Alternatively you may authorise OSS World Wide Movers to break any locks required. If you provide permission for this to take place please indicate if you authorise OSS World Wide Movers to break any locks for quarantine or customs inspection if required.
- Yes, I DO authorise OSS World Wide Movers to break any locks for quarantine or customs inspection if required.
- No, I DO NOT authorise OSS World Wide Movers to break any locks for quarantine or customs inspection if required.
AQIS ORDER TO CLEAN AT OSS WAREHOUSE (If you are moving to Brisbane or Melbourne please disregard this question)
Australian Quarantine may require some items to be pressure cleaned due to soil or other biological contamination. As such we require your authorisation to clean these items, and also your acknowledgement that OSS or AQIS may not be held legally responsible for any damages incurred during or after the pressure cleaning.
- Yes, I DO authorise OSS World Wide Movers to pressure clean any items ordered by Australian Quarantine to be cleaned because of soil contamination in accordance with AQIS instruction. I also acknowledge charges will apply for this cleaning and accept that OSS or AQIS may not be held legally responsible for any damages incurred during or after the pressure cleaning. Items most commonly ordered for cleaning are shoes ($71.50 up to 3 pieces). Estimated charges may vary from State to State and may range from $70.00 to $360 + GST dependent upon number of items and whether items are required to be cleaned by third party Quarantine accredited facility.
- No, I DO NOT authorise OSS World Wide Movers to pressure clean any items ordered by Australian Quarantine to be cleaned because of soil contamination in accordance with AQIS instruction. I also acknowledge and accept that OSS or AQIS may not be held legally responsible for any damages incurred during or after the pressure cleaning.
Amount to be paid for quarantine inspection as indicated in your advice letter (if not already prepaid) AUD $ (you will be directed to the online payment page after completing this form).*