How to I move my personal goods to Dubai?
OSS World Wide Movers’ Relocation Services can also work alongside you and your family to seek out solutions which save you time, are cost effective, reduce stress and result in a smooth transition to a new place and home offering guidance on property rental or purchase, school search etc. We also deal with Corporate apartment rentals for company executives.
Can I pack my own goods when I move to Dubai?
If you are sending items which have been packed by yourself “owner packed” then they will attract more stringent inspection by Customs on arrival in Dubai.
Providing a detailed carton by carton inventory will assist Customs in inspecting your effects, and may avoid unnecessary delays.
It is advisable to have your goods packed by OSS if you are looking at sending larger consignments, to ensure the clearance process can be conducted with a minimum of fuss.
How do I move my car to Dubai?
Moving motor vehicles and motor bikes to Dubai is possible provided Customs criteria are met.
This service is usually depot to depot, meaning the motor vehicle will be collected by you from our partners depot in Dubai following customs clearance.
Customs may require evidence that the owner of the vehicle has lived abroad for 12 months or longer, so a copy of your passport with date stamp showing arrival in Dubai, or copy of lease or rental agreement on in Dubai would be sufficient.
Can I move my boat to Dubai?
Moving a boat to Dubai has similar requirements to moving a car to Dubai when it comes to registration requirements and process.
Customs and Quarantine in Dubai will have a special interest in the boat due to its exposure to marine life, however as Australia has a fairly clean marine environment, your boat should pass customs and quarantine without any problem.
How long will my move to Dubai take?
Clearance of your move into Dubai takes approximately 5 to 7 working days for an FCL (Full Container Load e.g. not a shared container), and 7 to 10 working days for a GRP (Groupage or shared container load) once the shipping container has been unloaded from the vessel.
What insurance should I have when moving to Dubai?
OSS offers a full range of moving insurance options depending on your needs.
Although your shipment to Dubai will be packed to export standards (designed to withstand the the longest journey), the small cost of insurance gives you complete peace of mind with regard to the exposure and rigours inherent in moving from one side of the world to the other.
Ask us about Movecover, our Marine Transit Insurance product.
Dubai – The United Arab Emirates
Dubai is truly a unique destination. Situated in the UAE, the world’s 31st popular tourism destination and the Arab
World’s most popular, Dubai is both a dynamic business hub and a tourist’s paradise. The emirate offers more
attractions, shopping, fine dining and quality hotels than virtually any other destination on the planet. In 2012,
Dubai welcomed over 10 million visitors from around the world, which is an increase of 9.3% from the previous
year. It also ranked 8th place globally in terms of tourist spending in the same year.
From the timeless tranquillity of the desert to the lively bustle of the souks, the city presents a fantastic ensemble of attractions and activities
for its visitors and residents. In a single day, one can experience everything from rugged mountains and breathtaking dunes to white sandy
beaches and lush, beautifully landscaped parks, from dated villages to luxurious residential districts, and from traditional houses with wind
towers to ultra-modern shopping centres.
The emirate’s scoring point’s lie in its entrepreneurial abilities to create the inconceivable found in its tourist attractions, landmarks, shopping
centres, nightlife and hotels. Although it strictly safeguards its traditional practices, it allows space for other religions to breathe, a rare
quality amongst the conservative Arab world. Thankfully, it has been successful in shielding itself from extremism, much-needed for it to
survive. Today, Dubai has emerged as a cosmopolitan metropolis that has grown steadily to become a global city and a business and
cultural hub of the Middle East and the Persian Gulf region.
Dubai is unarguably located in one of the most strategic spots on the globe– halfway between Europe and Asia. Few destinations require
more than eight hours of flying to Dubai. Just seven hours from London, four hours from Malta, three hours from Mumbai, seven hours
from Hong Kong and direct, but lengthier, flights from many major cities in the US, Canada or Australasia. Dubai is definitely a destination of
choice for vacationing, living and doing business.
Dubai is situated on the Persian Gulf coast of the United Arab Emirates and is roughly at sea level (16 m or 52 ft above). The emirate of
Dubai shares borders with Abu Dhabi in the south, Sharjah in the northeast, and the Sultanate of Oman in the southeast. Hatta, a minor
exclave of the emirate, is surrounded on three sides by Oman and by the emirates of Ajman (in the west) and Ras Al Khaimah (in the north).
The Persian Gulf borders the western coast of the emirate. Dubai is positioned at 25.2697°N 55.3095°E and covers an area of 1,588 sq mi
(4,110 km2), which represents a significant expansion beyond its initial 1,500 sq mi (3,900 km2) designation due to land reclamation from
Dubai has a hot desert climate. Summers in Dubai are extremely hot, windy, and humid, with an average high around 41 °C (106 °F) and
overnight lows around 30 °C (86 °F) in the hottest month, August. Most days are sunny throughout the year. Winters are warm with an
average high of 24 °C (75 °F) and overnight lows of 14 °C (57 °F) in January, the coldest month. Precipitation, however, has been increasing
in the last few decades, with accumulated rain reaching 94.3 mm (3.71 in) per year. Dubai summers are also known for the high
humidity level, which can make it uncomfortable for many
Full country name: United Arab Emirates
Area: 4,114 sq. km
People: 53% Indian 17% Emirati 13.3% Pakistani 7.5% Bangladeshi 2.5% Filipino
1.5% Sri Lankan 0.3% American 5.7% other countries
Language: Arabic, English, Urdu, Hindi, Persian, Bengali, Malayalam, Tulu, Tamil, Kannada, Sinhala, Marathi, Telugu,
Tagalog and Chinese
Religion: Article 7 of the UAE’s Provisional Constitution declares Islam the official state religion of the UAE.
The government subsidises almost 95% of mosques and employs all Imams; approximately 5%
of mosques are entirely private, and several large mosques have large private endowments
Dubai also has large Christian, Hindu, Sikh, Bahá’í, Buddhist & other religious communities
residing in the city.
Government: Constitutional monarchy
Ruler: Mohammed bin Rashid Al Maktoum
Crown Prince: Hamdan bin Mohammed bin Rashid Al Maktoum
Major industries: Although Dubai’s economy was historically built on the oil industry, the emirate’s Western-style model of
business drives its economy with the main revenues now coming from tourism, aviation, real estate, and
Major trading partners: US, Malaysia, Hong Kong, Japan
Health risks: None
Time: UAE standard time (UTC+4)
Electricity: 220 volts. Sockets suitable for three-pin 13 amp plugs of British standard design are the norm
County code: + 97
Mobile Phone network: GSM
Weights & measures: Metric with local variations
UAE / Dubai Culture
Dubai is a modern city that welcomes visitors from around the world. However, as it is also a Muslim city, there are certain factors to take
into consideration in terms of dress code and behaviour.
Religion plays a significant role in the culture of Dubai. Mosques can be found throughout the city and at sunset the call to prayer can
be heard across the rooftops. It is possible for non-Muslim tourists to visit certain mosques in Dubai; perhaps the most impressive is the
Jumeirah Mosque, tours of which can be booked through the Sheikh Mohammed Centre for Cultural Understanding. Ramadan is a popular
time of year to visit Dubai; although all residents and visitors must refrain from eating or drinking in public in daylight hours, it is a wonderful
time to experience the local culture and strong religious heritage of the city. Non-Muslims may eat and drink in designated areas, and many
hotels and shopping malls will have various outlets that remain open during Ramadan.
Visitors to Dubai should dress modestly, particularly in conservative areas and public places. Swimwear is acceptable at the beach or
around the swimming pool, but visitors should cover up elsewhere. Shorts and T-shirts are suitable attire in many places, although when
visiting mosques, religious sites or older parts of the city, both men and women may feel more comfortable wearing loose-fitting clothes
that cover shoulders, arms and legs. Women will usually be required to wear a headscarf when entering mosques.
Courtesy and hospitality are important virtues in the Arab world, and visitors will enjoy the friendliness and warm welcome provided by
locals. If you are invited to a majlis, remove your shoes at the entrance. Males and females will probably be escorted to different sections. If
you are sharing a meal with your host, accept food and refreshment before moving on to matters of business. It is important to stand up for
new guests and older or higher-ranking people, and men are expected to stand when a woman enters the room. When greeting a member
of the opposite sex who is Muslim, it is important not to offer to shake hands unless they extend their hand first – both men and women
(more commonly women) may prefer not to shake hands with the opposite sex due to religious reasons.
It is customary to accept food and drink with your right hand; this is also the hand you should eat with. Avoid showing the soles of your
feet, or pointing your foot at anyone. If you are sitting in front of an important guest, it is considered rude to cross your legs. Do not beckon
or point with your finger; if you need to use a hand gesture, use the whole hand. If you are hosting Muslim guests, do not offer those
alcoholic beverages or pork.
Alcoholic beverages are available in licensed bars and restaurants in Dubai. In order to get a licence, an outlet must be attached to a hotel
or sports centre, and therefore, most bars, pubs and licensed restaurants can be found inside Dubai’s hotels. Visitors may also purchase
alcohol from Duty Free shops at Dubai International Airport, as long as they observe the limits set by Dubai Customs. Drinking and driving is
strictly prohibited, and Dubai Police take a zero tolerance approach – in other words, it is not safe to have even one drink if you are driving.
Visitors should remember that, as Dubai is a Muslim city, a more modest code of behaviour is required. Being drunk and disorderly in
public is unacceptable, and may result in a fine or worse. Public displays of affection should be minimal – holding hands is acceptable but
kissing and hugging in public is not. Noise disruptions, bad language, making obscene gestures and showing disrespect in any way to
Dubai’s religion or its leaders are all forbidden and may land you in legal trouble. The following are also considered illegal in Dubai: use or
possession of drugs, cohabitation, sex outside of marriage, having a baby out of wedlock, adultery and homosexuality.
Religion in the UAE
Article 7 of the UAE’s Provisional Constitution declares Islam the official state religion of the UAE. The government subsidises almost 95%
of mosques and employs all Imams; approximately 5% of mosques are entirely private, and several large mosques have large private
endowments. All mosques in Dubai are managed by the Government of Dubai, and all Imams are also appointed by the Government. Any
Imam caught preaching racial or religious hatred or caught promoting Islamic extremism is usually jailed and deported.
Dubai also has large Christian, Hindu, Sikh, Bahá’í, Buddhist and other religious communities residing in the city. Non-Muslim groups
can own their own houses of worship, where they can practice their religion freely, by requesting a land grant and permission to build a
compound. Groups that do not have their own buildings must use the facilities of other religious organisations or worship in private homes.
Non-Muslim religious groups are permitted to advertise group functions openly and distribute various religious literatures; however, outright
proselytising is strictly prohibited under penalty of criminal prosecution, imprisonment, and deportation for engaging in behaviour offensive
to Islam. Strict prohibition extends to small Muslim groups such as the Ahmadiyya.
Language in the UAE
Arabic is the national and official language of the United Arab Emirates. The Gulf dialect of Arabic is spoken natively by the Emirati people.
English is used as a second language. Other languages spoken in Dubai, due to immigration, are Urdu, Hindi, Persian, Bengali, Malayalam,
Tulu, Tamil, Kannada, Sinhala, Marathi, Telugu, Tagalog and Chinese, in addition to many other languages.
Events and Public Holidays
Since Muslim festivals are timed according to local sightings of phases of the moon, the dates outlined below for Islamic religious holidays
are approximate. The precise dates are not announced until a day or so before they occur. If a public holiday falls on a weekend, the holiday
is usually taken at the beginning of the next working week.
A three-day mourning period is usually announced when a member of the ruling families or a government minister or the head of a
neighbouring state dies. Government offices and some private companies will close for the period.
Jan 1 New Year’s Day Local holiday
Dec 2 National Day Local holiday
Al-Hijra Islamic New Year
Mouloud Birth of the Prophet
Leilat al-Meiraj Ascension of the Prophet
Eid al-Fitr End of Ramadan
Eid al-Adha Feast of the Sacrifice
Gsm services are available and the mobile phone code within the uae is 050. “Speak easy” is a gsm mobile service for those visitors and
tourists who cannot use their own mobile phones in the uae. You can either buy a new mobile phone and purchase a temporary sim card
or use your own handset with a temporary card. Contact etisalat for details.
Most five-star hotels offer guests internet access. Email cheap rates are from 7 p.M. To 7 a.M. At the time of writing public internet access
kiosks were being established in the uae, initially at the major airports. The minimum charge for public access is dh2 and 60 fils per minute.
Payment can be made by credit card.
If you have brought your laptop with you, along with a modem and browsing software, you can dial 500 5333 to get connected to the
internet. A charge of 15 fils per minute is billed to the telephone to which you are connected. For more details call 800 5244.
The general postal authority runs an efficient postal system with red post collection boxes dotted throughout the cities and towns. Mail
is usually collected morning and evening. Stamps can be purchased and post mailed from your hotel. Express postal facilities are also
available at post offices.
In general, post office opening hours are from 8 a.M.- 1 P.M. And 4 p.M. – 7 P.M. Saturday to wednesday. Closed thursdays and fridays.
8 A.M. – 12 Noon on public holidays, but closed on the first day of eid holidays. Note that there are no telephones or fax facilities at post
offices in the uae and poste restante facilities are not available.
The main post office in dubai is on zaïsabeel road, bur dubai (8 a.M. – 11.30 P.M. Saturday to wednesday, 8 a.M. – 1 P.M. And 4 p.M. – 8
P.M. Thursday and closed fridays). There is also a smaller post office in deira on al sabkha road. Other post offices are located in satwa,
karama and jumeirah.
Opening hours and holidays
Normal shopping hours are from 9.00 A.M. – 1 P.M. And 4.00 – 9.00 P.M. However many shops, particularly in dubai and abu dhabi stay
open all day. Most shopping centres open from 10 a.M to 10 p.M – frequently later. Some supermarkets are open for 24 hours. Although
shops and shopping centres are fully air conditioned, the cool of the evening is a favourite time for shopping. Shopping centres and most
shops are open on friday, the islamic day of rest, but they all close for juma (friday) prayers from 11.30 A.M. To 1.30 P.M.
All shops are required to close at prayer times in raï’s al-khaimah.
Government offices open at 7.30 A.M. And close at 3.00 P.M. But you would be wise to visit in the morning. Private offices tend to keep
longer hours, coming back to work in the evening after an extended mid-day break. Some private businesses open from 8 a.M. To 5 p.M.
All government offices close for the weekend at mid-day on thursday and do not open again until saturday morning. Some offices outside
the public sector are open on thursday and close on friday and saturday.
Tipping is not expected, but is common practice. Gratuities to staff at hotels are at your discretion. Most restaurants add service
charges to the bill (abu dhabi 16 per cent; sharjah 15 per cent; dubai 10 per cent). If this charge is not included, add 10 per cent of the
total to the bill. Taxi drivers do not expect to be tipped. Supermarket baggers, bag carriers and windscreen washers at petrol stations
are generally given dh2.
Ask permission before photographing people in general. Avoid photographing muslim women and do not photograph airports, docks, and telecommunications equipment, and
government buildings, military and industrial installations.
The uae is four hours ahead of gmt. The time does not change during the summer. This means that there is a three hour difference
between uk and uae local times in summer and a four hour difference in winter.
Domestic supply is 220 volts. Sockets suitable for three-pin 13 amp plugs of british standard design are the norm, however it is a good
idea to bring an adapter with you just in case. Adapters can be purchased in local supermarkets. Appliances purchased in the uae will
generally have two-pin plugs attached.
Weights and Measures
The uae uses the metric system, although british and us standard weights and measures are understood.
Lightweight summer clothing is ideal with a wrap, sweater or jacket for cooler winter nights and air-conditioned premises. Although the
dress code in the uae is generally casual, guests in the larger hotels do tend to dress more formally in the evening. Since you are visiting a
muslim country, bikinis, swimsuits, shorts and revealing tops should be confined to beach resorts.
Women are usually advised not to wear short skirts and to keep their shoulders covered. Note that in sharjah women are prohibited from
wearing swimsuits on public beaches.
Most shopping centres, public gardens, museums etc have clean, well-maintained public toilets. Public toilets in souqs and bus stations
are usually just for men. Outside of the cities, you can find public toilets at restaurants and petrol stations; however they may not be in good
condition and will generally lack toilet paper.
Food and Water
The standard of food hygiene and water quality is extremely high, especially in all of the larger centres, as is evidenced by the survey. You
should take the time to investigate conditions in smaller cafés in remote areas, although again standards are usually good. Raw salads and
shawarmas (meat cooked on a spit and served in a pitta bread sandwich) are to be avoided if you have any doubts.
Water is usually produced by desalination so it is normally safe to drink, nevertheless you may prefer the taste of bottled water. In any case
it is advisable to drink plenty of water in the heat so carry a bottle with you at all times.