Independent Moving Reviews

Brisbane Aussie to San Fernando Pampanga Philippines

Just unpacked now after shifting from Brisbane to San Fernando.

From the start when we started using OSS they were patient and understanding (I Delayed our move twice) and very helpful the whole time.

Brisbane packing crew were led by an experienced and professional team leader who again was very patient and did a great job. Sole use 20 foot container had not an inch of unused space.

Agents in Manila were first class, friendly and always kept us informed of the delivery progress. Due to their experience in this field had instant solutions to a couple of last minute delivery problems and were very positive in their attitude.

Would definitely use OSS again.

This Review was posted on the OSS Product reviews Page by Salve

Spot-on from start to finish!

My wife and I recently moved from our two-bedroom apartment in Sydney to Central Otago on New Zealand’s South Island.

We had used OSS four years previously with no problems and, after getting three bids, decided to stick with OSS. Their quote was the lowest and I don’t see how their service and performance could have been any better.

The communication lines were always open and inquiries were dealt with immediately. Everyone I dealt with, either online or in person, was friendly and professional.

Our shipment arrived looking as though it had just been packed. We’ve moved ten times in the past 28 years (four international) and have had a couple of bad experiences, particularly with costs added on after pick-up.

With OSS we paid what we were quoted, obviously within given volume parameters, and not a penny more. I’d also like to mention World Moving, OSS’s partner here in NZ. Their level of service was on par with that of OSS. Their communication and service were excellent. We got regular updates on the status of our shipment and the delivery guys did a brilliant job.

I very highly recommend OSS World Wide Movers.

This Review was posted on the OSS Product reviews Page by Dullregard

Fantastic from start to finish

From the moment I rang for a quote to the day we left OSS were great.

The quote we got for a large 4 bedroom, 3 lounge and study house was good and very accurate with suggesting what size container we would need as we were purchasing the container ourselves.

We were moving from Australia to New Zealand and the crew was a delightful bunch of guys that gave us a few laughs along the way in what can be a stressful time, they kept us up to date and asked questions about our belongings if they were unsure on something.

Our re-location co-ordinator was brilliant as I had so many questions along the way, nothing seemed a bother.

I would thoroughly recommend OSS as they were great to deal with, we also sent our two cars as well and they were so great with providing all the paper work needed, so you can arrive at your destination knowing everything is taken care of.

A special thank you to Melinda and Michelle who were very helpful.

This Review was posted on the OSS Product reviews Page by Leanne M

Efficient and professional from start to finish

We recently moved back to our hometown Brisbane after being located on the east coast of Malaysia for a couple of years due to work.

We only had a two bedroom townhouse. Our items (mostly glassware) were packed efficiently into 12 boxes in Malaysia, then promptly sent for shipping. We received our goods after just over a month with everything in one piece, intact and in great condition. All the while, any queries and questions were responded to promptly and professionally by the move managers.

Every step of the way was communicated to us clearly, and all the tricky parts of the move (including packing, quarantine and customs) was fully handled by the company which was a huge weight off of our shoulders.

Working with this company has definitely made the stressful process of moving countries a breeze and we never felt worried or concerned throughout the experience.

Thank you so much to the Brisbane office for handling everything so professionally and promptly. We are so happy to have worked with this company and we will definitely be using OSS in the future if we are to move again, interstate or internationally.

Thanks so much!

This Review was posted on the OSS Product reviews Page by Mira

Expectations exceeded….

We moved all our belongings from Australia to Croatia.

The service we received from consultant to final delivery was exceptional. The crew that packed and picked up our belongings provided first class service and help.

We were kept informed of the progress of our delivery throughout the process. The crew that delivered our belongings to our new home were also extremely helpful, polite and willing to do whatever we needed to help us.

They unpacked everything and removed the packaging. This made our day as we didn’t need to arrange for disposal.

Well done OSS and AGS.

I would recommend their services to anyone and if, god forbid, I was to move again I would not hesitate in using their services.

This Review was posted on the OSS Product reviews Page by Gavin L

Fabulous experience

We had a large 3 bedroomed home in South Africa and relocated to a much smaller 3 bedroomed home in NSW, Australia.

From our first interaction with OSS on our Australian leg of the move we had the very best experience. We were kept informed throughout the entire process and any questions or queries we had were answered promptly.

They were professional, helpful and a real joy to deal with. They made a very stressful process a pleasurable experience and blew us away with their efficiency in unpacking and also reassembling our large furniture items.

Their delivery staff were friendly and professional. Nothing was too much effort for them.

I will most definitely be using OSS again and would highly recommend them.

This Review was posted on the OSS Product reviews Page by Mandy

Melbourne to UK

I moved my one bedroom apartment from Melbourne to the UK in January and the service I received from the initial quotes to the pick up and also the delivery in the UK was TOP NOTCH.

Great to deal with, the girls in the office were FANTASTIC, always updating me.

If I ever move again i will 100% be using OSS World Wide Movers.

Highly recommend.

This Review was posted on the OSS Product reviews Page by Aaron

Smooth move

From the very outset I appreciated the professionalism and experience of the staff who handled my case at OSS.

All my questions were answered quickly and accurately, and every step of the move (from Australia to Norway) played out very much according to the expectations set based on my earliest queries.

Every interaction I had, from the office staff handling my calls and emails to the the crew who packed up my household goods, was a positive experience.

This Review was posted on the OSS Product reviews Page by Luke S

Moving was very easy with OSS

OSS helped me successfully and as stress-free as possible move the contents of my three bedroom home in Auckland New Zealand to Brisbane Australia.

I contacted OSS from Auckland because they had moved me previously and they put me in contact with Transworld in Auckland to get the packing and shipping done at that end and the OSS crew took care of the arrival, delivery and unpacking at the Brisbane end.

Really I think it could not have been made easier and the all the staff from the quoting to customer service to packers and unpackers all did a great job.

They were a lovely team of people, polite, respectful and careful with my belongings and everything arrived safe and sound.

They went to the extra effort to try and get my belongings through customers and on my doorstep as quickly as possible.

I would use OSS again and again, they are great at what they do.

From Erica K – as listed on Product Review

International move from Brisbane to Dallas Texas

My family and I recently used OSS World Wide Movers to ship the contents of our home and lives from Brisbane to Dallas, Texas.

The coordination of this move was extremely professional and helpful, and their service went above and beyond on a few occasions when I had to access my goods in storage at the last minute to search for documents.

The movers / unpackers also displayed excellent customer service, and all of our belongings survived the transit without a breakage!

We were very happy with OSS’s service.

 From Meagan – as listed on Product Review

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