Are you a dynamic, career-driven individual with (or looking for) experience in the removals industry, ready to use your skills on the international stage? Join OSS World Wide Movers, a company that sees you as more than just an employee – become part of the OSS Family!
Owing to the growing demand for our specialised international moving services, we are on the lookout for removalists who are great people with a can do attitude. At OSS, we recognise great workers and reward our people with above-award pay rates, and the assurance of year-round work due to the high demand, of our high quality international moving services that we offer to our clients.
We value previous experience (if you have some), especially if you have a knack for the essentials of packing and wrapping personal effects for international transport. However, we’re not just looking for skills you already have. We’re committed to your professional development and we offer comprehensive training in international wrapping and packing standards, and the unique OSS operational methods that set our service apart from others in the industry.
OSS World Wide Movers and have been specialising in international removals for over 50 years! We don’t need to be the biggest in the industry, just the BEST. We are renowned for providing service excellence and our reputation speaks for itself.
About the Opportunity
As a vital member of the Move Management team, you will report to the National Relocation Services Manager. Attention to detail is required in your day-to-day role which is why your application must include your morning beverage of choice, so we know you have read this advert thoroughly. In this role, you will be responsible for regularly liaising with clients and truly supporting them through their international relocation to facilitate a positive and seamless experience.
Key Responsibilities include:
- Managing clients’ international moves from end to end, addressing all queries and concerns
- Providing clear and timely communication to clients throughout the relocation lifespan
- Collaborating with internal and external stakeholders including shipping lines and freight forwarders, to get the best outcome for our clients
- Working alongside our Freight Team to obtain freight bookings and appropriate documentation for export
- Managing import shipments including customs and biosecurity clearances
- Preparing key documentation for our Operations team
- Preparing documentation for our overseas partners
- Ad hoc administrative functions as needed to support the team’s success
About You
To be successful in this role, first and foremost you will have a strong empathetic approach coupled with the following criteria:
- Previous experience in a role that is driven by adherence to SLA’s, KPI’s and/or other compliance measures
- Superior customer service skills and experience
- First class written and verbal communication skills
- Strong time-management and multi-tasking skills
- A solutions-focused attitude
- Successful track record within a deadline driven environment
- A can-do attitude and integrity are also a must for this role
Note: Whilst this role is offered for flexible hybrid working arrangements, you will be required to be located in the office full-time during your first six months for training and onboarding.
This is an opportunity to transition from a corporate environment to a workplace that understands and supports you.
If you are looking for that next role where you are treated like a part of the family rather than just a number, then Apply Now!
This role is more than a job; it’s a stepping stone to a fulfilling career in international removals. Elevate your career with OSS – where your potential is our priority!
If you’re eager to be part of a team where you’re valued and your career growth is taken seriously, we encourage you to apply now by calling our HR department or completing the form on this page.
