We recently used OSS to handle a complex move from Australia to Europe for us.
Our move had a few moving parts:
Sole use container (40 foot or 60 metres cubed): a four bedroom house being uplifted for long-term storage ahead of shipping to the UK. Once we find a house
Shared container (6 metres cubed): a separate consignment shipped immediately to Europe via shared container
Pet: OSS partners with Jetpets on the transport of pets, by working through OSS this meant we integrated the transfer of our dog Wally to Europe into our overall moving plan (which reduced effort, stress and headaches for us) and achieved a preferential rate on transportation costs for Wally.
Our experience with OSS, from the outset was exceptionally positive. Sam Wadsworth handled the initial quote and then patiently worked through a myriad of different options for us including destinations, composition of uplift (include motorbikes etc.), and at a very late stage organised the separate small consignment to Europe via shared container, in order to give us key personal belongings as quickly as possible. Colleen Butcher was our Move Manager, communicating with us regularly on uplift plans, customs clearance documentation requirements, storage, insurance, shipping of our small consignment etc. Sam and Colleen had great patience with us as we had multiple changes along the way.
Our uplift was handled by Dean as lead hand and a team of up to five, from OSS, who were absolutely fantastic. Dean checked in with us on multiple items, handled all our questions and concerns, including lots of questions regarding the packing of fine art and sculptures. The whole team, was calm and collected and worked exceptionally hard during our two day uplift. We hope we are as lucky with our delivery crew, when we finally take delivery of our container.
We would be very happy to recommend OSS and their service.
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