FIDI is the largest global alliance of independent quality international removal companies. FAIM is the only quality system developed for international moving companies. FAIM was developed exclusively by FIDI, the leading international moving industry association based in Brussels. All of its affiliates are FAIM accredited as a basic criteria for membership..
FAIM accreditation is issued by FIDI (Federation Internationale des Demenageurs Internationaux – The International Association of International Movers) and is independently monitored and awarded globally by ‘Ernst & Young’ based in Brussels Belgium.
For information on any aspect of international moving contact FIDI. Based in Brussels, FIDI has a team of multi-lingual staff providing a wide range of financial, training and communication services to its members. It is supported by all the leading moving associations in the world. Lots of international moving companies claim quality – but only FAIM proves it. FAIM covers every aspect of an international moving company. This includes financial status, environmental policy, staff training and management processes to ensure maximum customer service.
FAIM is totally independent – every FIDI moving company has a rigorous on-site compliance procedure carried out by Ernst & Young every three years supported by more frequent compliance measures on specific areas such as financial.
FAIM certification is demanded by more and more government and corporate buyers as a pre-requisite to tender for international shipping or moving of personal effects overseas.
OSS World Wide Movers Sydney Head office, holds the highest level of ‘quality systems rating’ in the international moving industry, the prestigious FIDI – FAIM rating (FIDI Accredited International Mover). Quality is the key to our business success and is evident in everything we do. At OSS World Wide Movers our aim is to get it right first time, every time.
FAIM accreditation became a criteria for FIDI membership in 2001 and was awarded to OSS World Wide Movers Sydney head office in 2001 after passing our initial quality systems audit on our first attempt.
At OSS we are continually monitored as are all other FIDI – FAIM accredited movers with full quality rating audits conducted every three years. These FAIM audits are also independently conducted by ‘Ernst & Young’ to ensure premium industry benchmark levels are guaranteed to be maintained. OSS has successfully maintained FIDI FAIM reaccreditation to this day.
Only a selective few companies in the international moving field have achieved FAIM accreditation.
FAIM embraces every aspect of an international moving business including:
– Financial security
– Customer service excellence
– Employee quality and training
– High standard facilities
– Internal quality controls
In today’s world a company does not survive, grow or prosper unless it offers a value for money quality product, but more importantly that it is provided consistently over time.
The perception of quality is constantly changing as the level of client expectation changes.
At OSS World Wide Movers we are keenly aware of these changes and as such we strive to remain at the leading edge of quality and development in our field.
