FIDI is the largest global alliance of independent quality international removal companies. FAIM is the only quality system developed for international moving companies. FAIM was developed exclusively by FIDI, the leading international moving industry association based in Brussels. All of its affiliates are FAIM accredited.
For information on any aspect of international moving contact FIDI. Based in Brussels, FIDI has a multi-lingual staff providing a wide range of financial, training and communication services to its members. It is supported by all the leading moving associations in the world. Lots of international moving companies claim quality – but only FAIM proves it. FAIM covers every aspect of an international moving company. This includes financial status, environmental policy, staff training and management processes.
It is totally independent – every moving company has an on-site compliance procedure carried out by a consultant from outside its country.
For moving companies that aspire to the maximum quality levels, FAIM/ISO provides the highest certification standard available in the world.
FAIM certification is demanded by more government and corporate buyers as a pre-requisite to tender for international shipping or moving of personal effects overseas.
OSS World Wide Movers Sydney Head office, holds the highest level of ‘quality systems rating’ in the international moving industry, the prestigious FIDI – FAIM rating (FIDI Accredited International Mover). Quality is the key to our business success and is evident in everything we do. At OSS World Wide Movers our aim is to get it right first time, every time.
FAIM accreditation was awarded to OSS World Wide Movers Sydney head office in 2001 after passing our initial quality systems audit on our first attempt.
FAIM accreditation is issued by FIDI (Federation Internationals des Demenageurs Internationaux – The International Association of International Movers) and is independently monitored and awarded globally by ‘Ernst & Young’ based in Brussels Belgium.
At OSS we are continually monitored as are all other FIDI – FAIM accredited movers with full quality rating audits conducted every two years. These audits are also independently conducted by ‘Ernst & Young’ to ensure premium industry benchmark levels are guaranteed to be maintained. OSS has successfully undertaken three subsequent reaccreditation processes in 2003, 2005, 2007 and 2009.
Only a selective few companies in the international moving field have achieved FAIM accreditation.
FAIM embraces every aspect of an international moving business including:
– Financial security
– Customer service excellence
– Employee quality and training
– High standard facilities
– Internal quality controls
In today’s world a company does not survive, grow or prosper unless it offers a value for money quality product, but more importantly that it is provided consistently over time.
The perception of quality is constantly changing as the level of client expectation changes.
At OSS World Wide Movers we are keenly aware of these changes and as such we strive to remain at the leading edge of quality and development in our field.